Platform for hospitality operations, room care, & guest services

Breezeway's property care and operations platform helps coordinate, communicate, and verify detailed work, and deliver the best service experience to clients. A lot of time and effort goes into maintaining your units and rooms - our tools empower you to automate your operations and deliver an amazing guest experience.
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  • $1B Total bookings prepared on platform
  • 30M Cleans, inspections, & repairs facilitated
  • 80M  Sqr feet under management
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Pull over reservation, occupancy, and guest data from 30+ PMS systems in real-time

Having clear visibility into occupancy is the foundation of efficient property care and operations. Breezeway's dashboard pulls over all the information you need from 30+ PMS, IoT integrations, and iCals, and schedules activity needed at each room.

Air Traffic Control (Hotel)

Track readiness in real-time to make sure your beds and rooms are guest-ready

Ensuring your beds and rooms are ready for check-in is one of the most challenging aspects of operating a hostel or hotel. Our 'readiness' dashboard alerts you whenever a bed is in jeopardy, and helps you closely track the status of every task, issue, and last-minute change in real-time.

USER PLANNING (HOW IT WORKS)

Monitor your teams through GPS map view, task timing, and user planning

Today's hotel & hostel landscape requires the utmost level of control and visibility. Knowing where your teams are, how long tasks typically take them, and what's on their daily schedule is critical to keeping your teams running smoothly, and ensuring all of the work gets done.

Build Customized Checklists for Smarter Cleans and Inspections

Build customized checklists for smarter cleans and inspections

Are you still using paper checklists to prepare your beds and rooms? One standard checklist can prevent you from consistently meeting your company's brand standards. Our mobile checklists (iOs and Android) are customized, so you can perform detailed work to keep your guests happy. 

Bulk Messaging-1

SMS messaging for guest communication & service optimization

Hospitality providers have historically struggled with effective guest communication; which becomes even more important in times of uncertainty. Now more than ever, guests will want to know what you've done to ensure the unit's quality, safety and cleanliness. Our messaging tools help you automatically communicate with clients so you can share the work you've done at each property and deliver the best guest experience.

Create Task-1

Create and assign maintenance jobs directly from messages

Many hotel and hostel operators feel burdened by manual processes. This includes calling your maintenance team after a guest submits an issue. Our messaging tech and operations platform work seamlessly together, and enables you to assign a work order to field staff and contractors directly from the message view.

Data-driven tools for hospitality providers

Supply Tracking 

Upload a list of commonly used items that are often used or replaced.

Work Order Creation 

Assign a work order to your field staff and contractors directly from the message view.

Photo Uploads 

Require staff to upload photos to ensure quality and task completion. 

Task Time & Rate

Track estimated time to complete tasks at the unit level. Set a rate to track billable hours.

User Planning

Monitor staff's daily, and weekly availability to easily manage task assignments.

Customized Checklists 

Customized checklists for each unit so you can perform smarter inspections. 

Service Partners

Invite cleaners, maintenance teams, plumbers, and other vendors to accept tasks.

Mobile Apps 

Dedicated Android and iOs mobile apps with offline syncing so reps can work effectively.

Unlimited Messages 

Send and receive as many messages as you need to deliver a better rental experience.
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Supercharge your operations by integrating Breezeway with your PMS system.