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COVID-19 Resources
Our mission is to help managers deliver exceptional property care and services to their owners and guests, and this starts by doing our part to help the vacation rental community through this challenging time. Below you'll find resources to leverage to ensure rental properties and operations comply with strict standards for safety and cleanliness, while also protecting the health of your staff.
General COVID-19 Information & FAQs
View our updated list of FAQs, strategies and best practices so you can prepare properties, guests, owners and staff in the wake of COVID-19.
Procedures for Vacation Rental Operations
As travel resumes, professional vacation rental operators remain dedicated to the safety and health of staff, guests, owners, properties and communities.
Checklist for the 'New Vacation Rental Clean'
After reviewing thousands of checklists from leading managers and authorities, we created a comprehensive checklist for the new vacation rental clean.
2020 Property Operations Report
We surveyed hundreds of vacation rental managers to measure how professionals are enhancing their property care programs in 2020.
Checklist for the 'New Vacation Rental Inspection'
After reviewing thousands of checklists from leading managers and authorities, we created a comprehensive checklist for the new vacation rental inspection.
A Beginner's Guide to Property & Guest Safety
Safety is one of the hottest topics in the vacation rental industry. Check out our beginner's guide to property and guest safety.
COVID-19 Guest Communication Guide
We've created a communication guide with messaging templates to help you instill more confidence with your guests amidst COVID-19.
COVID-19 Owner Communication Guide
We've created a communication guide with messaging templates to help you build more trust with your owner clients amidst COVID-19.
COVID-19 Staff Communication Guide
We've created a communication guide with messaging templates to help you best communicate with internal staff and service providers amidst COVID-19.
COVID-19 Workforce Safety & Staff Management
We teamed up with HR4VR to offer guidance for vacation rental managers to ensure the health of their staff and workplace during COVID-19.
Guesty Virtual Meet-up: How To Navigate COVID-19
Read our recap and watch the OnDemand webinar for actionable tips on how managers can navigate the impact of COVID-19.
Leveraging Vacation Rental Professionalism
Learn how taking action and leveraging professionalism now can help prepare your business for the future and new traveler expectations.
Effective Communication Amidst COVID-19
Amidst the challenges of COVID-19, communicating effectively among clients and teams is critical in maintaining brand trust.
VRM Intel Live Session: A Path to Recovery
In April Breezeway's Founder & CEO, Jeremy Gall, moderated a panel discussion for VRM Intel's Live online conference. Check out the full recording below.
Marketing Property Cleanliness with ICND
We teamed up with ICND to offer guidance and best practices on how to market the cleanliness of your vacation rental properties.
Utilizing Downtime During COVID-19
Professional Managers demonstrate how they are organizing their operations to best prepare for when guests return.
Travel's Path Forward: Short Term Rentals
Breezeway's Founder & CEO, Jeremy Gall, joined Skift's Online Summit to discuss travel and the future of the short term rental industry.
How to Re-Open in 5 Easy Steps
Breezeway Founder & CEO, Jeremy Gall, joined Lexicon Travel Technologies's town hall discussion on steps businesses can take for a smooth re-open.
Catching-Up with Guesty on COVID-19
We sat down with Guesty to discuss key insights seen through both software platforms amidst COVID-19. Read part one of our co-authored blog.
Rebuilding Trust in the STR Industry
Breezeway's Founder & CEO, Jeremy Gall, joined industry experts on the AJL Profitability Hub online conference. Check out the recording here.
Operating Under New Circumstances
We virtually sat down with Guesty to record a discussion on the future of travel and the results of their recent industry survey initiatives.