Thank you for using Breezeway. We understand that choosing and working with software and service partners involves a great deal of trust on your part and we respect your and your client's privacy. We take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the personal information you provide to us. Please read the following policy to learn about our privacy practices.
This Privacy Policy is incorporated into our Terms of Service and unless otherwise noted, all references to "we" and "Breezeway" include Breezeway.io (the "Website") and Breezeway Homes, Inc. (the "Company").
Please read this Policy carefully to learn about our privacy practices. By visiting Breezeway’s website, www.breezeway.io, or using a Breezeway application (an “Application” or “App” on a mobile phone, tablet, or similar device (a “Device”) or in connection with other sites or services, you are accepting the practices described herein.
The Personal Information We Collect
In general, you can browse our Site without revealing any personally identifiable information about yourself. At various times, you may decide to provide us with personally identifiable information. This information may include, but is not limited to, your name, billing, or other physical address, your email address, and your phone number, certain information about your clients and their homes, as well as any information associated with the foregoing. If you request or purchase products from Breezeway or our Service Partners, we collect billing and credit card information (although we use a third party payment processor, as described below). This information is used to complete transactions with us. You can choose not to provide information to us but, in general, some information about you is required in order for you to use the Application.
We may also collect non-personally identifiable information. This information may include, but is not limited to, your IP address, your Internet Service Provider, browser type, operating system, access times, referring website addresses, and clickstream data. This information is used for the operation of the Site, to maintain the quality of the Site, and to provide general statistics. We may gather additional personal or non-personal information in the future.
How We Collect Your Personal Information
As a condition of your use of this Service, you warrant to Breezeway that you are at least 18 years of age and legally competent to agree to this Privacy Policy and form a binding contract and that you will only use this Service for legitimate, lawful purposes for you or for another person for whom you are legally authorized to act. If you have a Breezeway account, you will safeguard your account information, keep it confidential and will supervise and be completely responsible for any use of your account by anyone other than you. We retain the right at our sole discretion to deny access to anyone to this Service, at any time and for any reason, including, but not limited to, for violation of this Agreement. This Agreement is void where prohibited by law, and the right to access the Service is revoked in such jurisdictions.
Automatic Information
We automatically collect some information from your computer or Device when you visit the Website. For example, we will collect session data, including your IP address, web browser software, and referring website. We also may collect information about your online activity, such as content viewed and pages visited.
Location Information and Other Information from Devices
When you use an Application on a Device, we will collect and use information about you in generally similar ways and for similar purposes as when you use the Website. In addition, we may collect information about your location if you have instructed your Device to send such information to the Application via the privacy settings on that Device, or if you have uploaded photos tagged with location information.
You can prevent the collection of geo-location information and update your choices by changing the privacy settings of your Device at any time. Please note that turning off location sharing may affect certain features of our Application. If you have any questions about the privacy settings of your Device, we suggest you contact the manufacturer of your Device or your mobile service provider for help.
Cookies and Other Web Technologies
Cookies are small data text files that can be stored on your computer’s hard drive, on your Device (if your web browser permits), in emails we send you and/or on our web pages. Our Website uses cookies for the following general purposes:
(1) To help us recognize your browser as a previous visitor and save and remember any preferences that may have been set while your browser was visiting our site. For example, if you register on our site, we may use cookies to remember your registration information, so you do not need to log into our Website each time you visit. We also may record your password in a cookie. Please note that member IDs, passwords, and any other account-related data included in such cookies are encrypted for security purposes.
(2) To help measure and research the effectiveness of features and offerings, advertisements, and email communications (by determining which emails you open and act upon).
The Help portion of the toolbar on most browsers should tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable most types of cookies. Please note that if you refuse to accept cookies, you may not be able to access many of the tools offered on our Website.
How Personal Information is Used
Breezeway collects and uses your personal information to operate its Site and deliver the services you have requested. Breezeway may also use your personally identifiable information to inform you of other products or services available from Breezeway and its affiliates. Breezeway may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Breezeway may post customer stories or testimonials on the Site, which may contain personally identifiable information. If you wish to request the removal of your customer story or testimonial, you can contact us directly to do so.
Breezeway does not sell, rent or lease its customer lists to third parties.
Breezeway may share data with trusted partners to help facilitate or perform certain services on our behalf, including: order fulfillment, shipping, payment processing, web hosting, web analytics, marketing, customer support, or send you email or postal mail. All such third parties are prohibited from using your personal information except to provide these services to Breezeway, and they are required to maintain the confidentiality of your information.
Breezeway may keep track of the pages our users visit within Breezeway, in order to determine how users are using the Site and improve the experience and operation of the Site.
We also may share your information if we believe, in our sole discretion, that such disclosure is necessary:
(1) To comply with legitimate and enforceable subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we reserve the right to raise or waive any legal objection or right available to us.
(2) To investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, or safety of Breezeway, our customers, or others; and in connection with our Terms of Use and other agreements.
(3) In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of a bankruptcy.
Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.
How You Can Access Your Information
We take reasonable steps to ensure that your information is accurate, complete and relevant to its intended use. You can access and update your contact information on Breezeway’s Apps, and you can close your account by contacting us. Please note that after you close an account, you will not be able to sign in or access any of your personal information. Please also note that we may retain certain information associated with your account in our archives, including for analytical purposes as well as for recordkeeping integrity.
Your Choices with Respect to the Collection and Use of Your Information
(1) As discussed above, you can choose not to provide us with any information, although it may be needed to take advantage of certain features offered.
(2) You also can add or update information and close your account as described above. If you decide to close your account, we will deactivate your account and remove your profile information from active view. Please note, however, that we may retain in our files some information associated with your account and past transactions for purposes including backups, fraud prevention, dispute resolution, investigations, and compliance with legal requirements.
(3) As a registered user, you can modify your email subscription choices at any time. Whether registered as a user or not, you also will be given the opportunity to unsubscribe from promotional messages. Please note that we reserve the right to send you other communications, including service announcements, administrative messages, and surveys relating either to your account, without offering you the opportunity to opt out of receiving them.
How We Protect Your Information
We want you to feel confident about using Breezeway, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your personal information between your system and ours, and between our system and those of the parties with whom we share sensitive information, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.
Children’s Privacy
Breezeway is a general audience site and does not offer services directed to children. Should an individual whom we know to be a child under age 13 send personal information to us, we will delete or destroy such information as soon as reasonably possible.
External Links
If any part of the Website links you to other websites, those external websites do not operate under this Privacy Policy. We recommend that you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.
Visiting Our Website from Outside the United States
If you are visiting our Website or using our Application from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that Breezeway does take steps pursuant to laws in the United States to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.
Changes to This Privacy Policy
Breezeway may change or modify this Privacy Policy in the future. We will note the date that revisions were last made to this Privacy Policy at the bottom of this page, and any revisions will take effect upon posting. We will notify our members of material changes to this Privacy Policy by either sending a notice to the email address you provided to us or by placing a notice on our Website. We encourage you to check this Privacy Policy from time to time to review the most current version.
How You Can Contact Us
If you have questions about this Privacy Policy, please contact us at info@breezeway.io.
Please be aware that calls to and from Breezeway may be recorded. We may use the call recordings to monitor our customer service for quality or compliance purposes, to check the accuracy of the information you provide us, for fraud prevention purposes, or to provide training to our staff. We will retain the call recordings for as long as reasonably necessary to perform such activities and then delete them. Any personal information obtained from you during the call will be treated in accordance with the provisions of this Privacy Policy.
Copyright © 2020 Breezeway Homes
Last Updated: December 4, 2019
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