Gain Valuable Cleaning Time with Messaging Checkout Alerts

Any additional cleaning time on busy turn days is a gift, but understanding when guests leave a property for the final time can be tricky. Breezeway’s Checkout Alert was created to give you visibility into your guest’s departure while making it easy for them to share when they’ve left the property via text.

How to use Breezeway Checkout Alerts

1. Simply send your guests an Automated Message instructing them to text you ‘checkout’ upon departure. 
2. Breezeway responds via text, confirming they’ve departed, and waits 5 minutes to ensure they’ve left the property.
3. Breezeway automatically notifies your cleaners so they can get started!

Why Guests and Cleaners love Checkout Alerts 

Longtime Breezeway supporter, Brittany Blackman of Breathe Easy Rentals operating in Florida’s Panhandle, has been impressed by guests' high adoption of texting when they leave a property, which isn’t a surprise as we’ve already seen more than 100,000 guests use the checkout alert feature this year. 

“We have been using Breezeway's check-out text feature for well over a year or two now. What a game changer 👏 While part of our check-out instructions asks guests to message us when they leave, we saw little cooperation. With the check-out text going out the night before, we have increased our responses! This allows our teams to start sooner, hop on issues guests report at check-out, and eliminate issues of guests forgetting when check-out day/time was. Thank you, Breezeway, for saving lives once again!” – Brittany Blackman, Owner, Breathe Easy Rentals

And, it’s not just guests who love the checkout alert, Deb Furlong of Beach Getaways in Alabama’s Gulf Coast shared, “Our cleaners love that they can get in early to clean! They love the checkout messaging.” Entering a unit earlier in the day to clean creates a positive ripple effect and allows you to delight the next guest by granting early check-in if requested.