Elevate your guest experience and boost revenue with Breezeway

We're thrilled to introduce our latest innovation: Upsells. This new feature is designed to enhance your guests' experiences and increase your revenue. With Upsells, you can seamlessly offer personalized services and experiences to your guests, all from the Breezeway platform. 

Double your revenue with each reservation.

Upsells is more than just offering additional services. It’s about unlocking new revenue potential with every guest. Whether it's early check-ins, extra linens, or unique experiences like private chef dinners or guided bike tours, Upsells opens up new opportunities for generating revenue.

Save valuable time.

Managing multiple systems can be a hassle. With Upsells integrated into the Breezeway platform, everything you need to showcase, manage, and fulfill Upsell services is at your fingertips. Our all-in-one platform ensures you can effortlessly exceed guest expectations. Upsells is integrated with our Guide and Messaging products for easy promotion and communication. 

Never miss an opportunity.

In hospitality, timing is everything. That’s why Upsells includes automated notifications to ensure you never miss a chance to delight your guests. From pre-arrival reminders to in-stay alerts and pre-departure incentives, our system keeps you connected with guests throughout their journey, presenting enticing Upsell opportunities at every stage.

The right offer at the right time can make a huge difference! Here’s a quick guide:

• Pre-booking: Include upsell options during the initial booking process, such as early check-in, late check-out, or a welcome basket. This will set you apart and make your listings more attractive.
• Pre-arrival: A week or two before arrival, remind guests of upsells they might want, like airport pickups or grocery delivery. By now, they might be ready to make these additions.
• Upon Arrival: Present upsell options when guests are excited about their stay. This could be the perfect time for them to consider additional services.
• During the Stay: Pay attention to your guests' needs and preferences. In a friendly and non-intrusive manner, offer suggestions like late checkouts or local experiences.
  

Extend your brand's reach.

Upsells isn’t just about driving revenue – it’s about enhancing your brand’s reputation. By consistently delivering exceptional guest experiences, you not only increase guest satisfaction but also boost your property’s visibility and credibility within the industry.