Scalable short-term rental (STR) operations need automated processes you can be confident in, so you don’t have to check in with cleaners to double-check they’re doing the job you have them scheduled for. Equally, scalable processes rely on intuitive tools that are as easy for your management team as they are for your staff in the field.
So, if you’re looking for an alternative to EZcare, it might be because you need a more user-friendly application or more advanced task automation.
To help you find the right property operations management solution for your business, we’ve compiled a list of five EZcare alternatives, including Breezeway, the all-in-one STR operations management platform with solutions for managers, guests, and homeowners.
Make STR operations management intuitive for the whole team. |
What to look for in a property operations management tool
Your property operations management tool should come with multiple features, such as task automation and quality assurance. This helps you guarantee that each turnover meets your standards without adding manual tasks to your workload.
Here are some features to look for in a rental operations management tool:
- Integrations. Your vacation rental cleaning software should integrate with your primary vacation rental management software so you can easily manage everything from your PMS (Property Management System).
- Task automation. Look for tools that automate key processes, including cleans, maintenance work, and guest messaging.
- Maintenance, repairs, and issue tracking. Some tools, like EZcare, allow you to track these elements but you can’t review task status in real-time. You want a tool that lets you easily create work orders and track them through completion.
- Mobile accessibility. Your operations management solution should have a shallow learning curve with tools that are simple for housekeepers to understand and use on the go.
- Housekeeping management. Your property operations app should make cleaning checklists easy to create, use, and update.
- Linen and inventory tracking. Look for a solution that lets you track supplies and billables, and streamline the linen packing process.
EZcare
EZcare has a range of useful tools including a manager’s dashboard and mobile app.
EZcare is a property operations software that lets you automate your housekeeping, inventory, maintenance, and inspection tasks. It also makes it easy for you to handle guests and staff communication.
This platform simplifies your short-term rental operations from end to end. Here, you can schedule housekeepers, approve and pay their invoices, track your inventory, or plan inspections from your mobile.
Also, you can use EZcare to coordinate your linen cleaning, integrate with a number of PMSs, communicate with your service providers, and access reports.
Here are some additional EZcare features:
- Owner portals and reports. If you’re managing multiple properties, create custom owner portals so your clients can view tasks, flag issues, and approve repairs. Send each owner monthly reports of their properties.
- Linen and inventory management. Keep track of your inventory and get alerts whenever you are running low on certain items based on your customized inventory thresholds.
- Housekeeping scheduling. Automate task management, scheduling, workload management, and issue reporting to ensure you’re using your staff’s time efficiently.
If you’re looking for a more complete or user-friendly solution to STR operations management, see the five platforms below, beginning with a features comparison table.
5 EZcare alternatives for vacation rental managers
There are many property operations management platforms on the market, which can complicate your decision-making processes. Here’s an at-a-glance comparison table of the five we consider to be the best ones based on features, ease of use, and pricing:
EZcare |
Breezeway |
Operto |
ResortCleaning |
PropertyCare |
Turno |
|
Pricing |
Not disclosed |
Custom |
$70/10 properties per month |
Starting at $5/property per month |
$7.5/property per month |
Free for 1-2 properties. For 3 or more, $8/property per month |
Task automation |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
Maintenance and repairs management |
✅ |
✅ |
✅ |
✅ |
✅ |
❌ |
Issue tracking |
✅ |
✅ |
✅ |
❌ |
✅ |
✅ |
Invoice tracking |
✅ |
✅ |
✅ |
✅ |
❌ |
✅ |
Mobile app (Android and iOS) |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
Real-time issue tracking/cleaning status |
❌ |
✅ |
✅ |
❌ |
✅ |
❌ |
Easy to use |
❌ |
✅ |
❌ |
✅ |
✅ |
✅ |
Let’s explore each of these platforms in more detail.
Breezeway: Best all-in-one solution for operations management
Breezeway all-in-one property operations management solution demo
Breezeway is the #1 cleaning app and messaging tool for short-term rental hosts. The platform includes customizable checklists, inventory tracking, smart guest messaging, and digital welcome books, so you can standardize your internal processes, automate manual tasks, and offer consistent experiences to your guests.
The software is built for your whole team to use, and so is both feature-rich and highly accessible.
Breezeway’s top operations management features
- Task scheduling. Breezeway automates your cleaning and maintenance schedules based on your latest reservation data and customized rules.
- Quality assurance. The platform’s customizable digital checklists use reference photos to provide housekeepers with detailed instructions so they can uphold your brand standards.
- Work coordination. Monitor unit status in the manager’s dashboard, where you can also manage guest communication, and create work orders as issues arise.
- Inventory tracking and linen management. Make sure your units are always fully stocked—from shampoos to linens to remote control batteries. Use the mobile app to track inventory, export data to capture billables, forecast expenses, and order more supplies.
Price
Breezeway pricing works on a property-by-property basis, depending on the size of your portfolio. Talk to sales to get a custom quote.
Advanced auto-scheduling, intuitive digital checklists, and guest experience solutions. |
Operto
Operto is a property operations solution that comes in four different products: Teams, Tech, Guest, and Connect. Here’s a brief overview of each one:
- Operto Teams. Handles your daily operations, maintenance, and property care by automating task scheduling
- Operto Tech. Connects your IoT devices for keyless access, noise monitoring, and energy saving by integrating with your PMS and other platforms
- Operto Guest. Allows you to communicate your check-in information, share guidebooks, and manage requests
- Operto Connect. Brings Tech, Guest, and your other STR software together in one dashboard
We’ll explore Operto Teams.
Operto features
- Triggered tasks. Every time a guest makes a reservation, Operto sends out notifications to all your staff and assigns individual tasks based on check-in time. Operto notifies housekeepers and sends an automated end-of-stay message to guests.
- Issue tracking. Operto sends you instant notifications so you can always be on top of your cleaning and maintenance progress and task tracking. This allows you to reschedule or reallocate your resources if you have any urgent tasks to manage.
- Laundry and linen forecasting. Operto lets you forecast your upcoming laundry requirements and shares instructions with your team so cleaners don’t have to make multiple trips to manage a single turnover.
Price
Operto doesn’t disclose pricing online, but according to GetApp, Operto Teams is $70 for up to 10 properties per month and $7 per additional property.
ResortCleaning
Resort Cleaning is a housekeeping software solution for both property management and cleaning companies. It comes with a mobile app so cleaners and rental managers can have visibility of their workload on the go. The platform also simplifies invoice management (for property managers) and bookkeeping (for cleaners).
ResortCleaning features
- Task scheduling. Schedule and follow up on open tasks to ensure your stay is ready for the guest at check-in time.
- Brand standard management. Make sure cleaners understand your requirements with in-app notes and instructions. Review their work with custom inspection checklists.
- Inventory management. Track your supplies through the mobile app so units are always guest-ready.
- Invoice tracker. Know exactly what and when you need to pay your staff and give them visibility over their accounts.
Price
ResortCleaning offers different prices starting at $5 per property per month.
Property Care
The PropertyCare arm of YourWelcome launched in 2021. It allows property managers to remotely handle vacation rentals, automate housekeeping and compliance tasks, manage more properties with fewer cleaners, and set up smart task generation.
PropertyCare features
- Task automation for housekeeping. PropertyCare lets you set up recurring tasks that are triggered by bookings and delegated to in-field staff. The software also lets you auto-assign work based on tasks and availability for easy scheduling.
- Staff to-do lists. Give every one of your workers a detailed list of pending tasks so they know exactly what they need to do instead of asking questions and waiting for you to answer. Invite them to use the app to check the pending work, report issues, or upload images directly from their phones.
- Status overview. With PropertyCare, you get real-time visibility into your properties' cleaning status, a calendar view of all bookings and tasks, organize your staff schedule, and predict costs and time efficiency.
- Customization freedom. This tool gives you the flexibility to organize your operations in groups and share only the needed information. Add rules and triggers needed to your tasks and manage multiple properties and brands in one account.
Price
PropertyCare charges $7.5 per property per month and offers a discounted rate for annual billing. With this rate, this platform is more suited to smaller portfolios as it can get expensive to scale.
Turno (formerly TurnoverBnB)
Turno provides property managers with a cleaner network to help you find, schedule, and pay vacation rental cleaners. Cleaners can bid for your open work as you build your list of preferred housekeepers. Note, though, that the cleaners in Turno’s networks are entirely independent of the platform itself.
Turno features
- Cleaner marketplace. This is, by far, Turno’s most interesting feature. It allows you to source and find cleaners to take on shifts at your unit. This is mostly great for owners with one or two properties who might struggle to find a housekeeping company to take on their work.
- Auto scheduling. The software automatically syncs with rental calendars to schedule cleans after each guest checkout, reducing manual intervention and scheduling errors. You can assign tasks to new or current cleaners.
- Payment automation. Pay your cleaners immediately after they complete a task and get an automated notification of the payment. Both cleaners and hosts can manage and track their invoices in one place, easily monitoring the status of payments, whether they are outstanding, being processed, or completed. Plus, since Turno integrates with Stripe, it ensures secure transactions.
- Issue reporting and inventory management. Cleaners can report any issues or update the inventory from the Turno app. Hosts can keep track of linen and supplies, and get notified in case they’re running low on certain items.
Price
Turno is free to use if you have one or two properties. For 3 units or more, the price goes up to $8 per property per month.
What’s the best property operations management tool for my business?
Choosing your property operations management tool isn’t an easy pick, especially when there are multiple qualified options in the market.
If your main need is to find and pay cleaners for your properties without much manual intervention, Turno is a great option. It specializes in connecting property owners with local housekeepers and simplifies the cleaning process, though it lacks broader features for complete operations management. Of course, you need to check if there are available cleaners near your units.
But, if you’re looking for a full alternative to EZcare that’s user-friendly, has all core operation management features, and integrates with your systems, Breezeway is your ideal choice.
We offer real-time visibility of your rental operations, reduce your workload with advanced automations based on your latest booking data, and improve guest relations with smart messaging and a digital guide.
Also, Breezeway’s detailed quality checklists help you deliver consistently high-quality experiences to your guests—so you can always be scalable, efficient, and on-brand.
Make STR operations management intuitive for the whole team. |